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update: updated ticket error handling

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This commit is contained in:
JOhn 2026-08-28 11:12:57 -04:00
parent 0cc496a40b
commit 8039ab08bb
6 changed files with 490 additions and 55 deletions
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50
gui/main_ui.py
View file

@ -775,11 +775,13 @@ class CustomWindow(QMainWindow):
if clear:
self._set_status_font_size(16)
self.status_label.setText('')
self.disable_marquee()
return
text = str(text)
full_text = 'Status: ' + text
metrics = self.status_label.fontMetrics()
available_width = self.status_label.width() - 10
available_width = getattr(self, 'text_width', self.status_label.width() - 10)
if metrics.horizontalAdvance(full_text) > available_width:
self.enable_marquee(text)
@ -809,10 +811,12 @@ class CustomWindow(QMainWindow):
self.navigator.navigate("menu")
def enable_marquee(self, text):
self.marquee_text = text + " "
self.marquee_text = str(text)
self.marquee_gap = " "
self.marquee_position = 0
self.marquee_enabled = True
self.marquee_timer.start(500)
self.update_marquee()
self.marquee_timer.start(180)
def disable_marquee(self):
self.marquee_enabled = False
@ -823,31 +827,33 @@ class CustomWindow(QMainWindow):
return
metrics = self.status_label.fontMetrics()
text_width = metrics.horizontalAdvance(self.marquee_text)
prefix = 'Status: '
content_width = max(
80,
getattr(self, 'text_width', self.status_label.width() - 10)
- metrics.horizontalAdvance(prefix)
)
self.marquee_position += self.scroll_speed
if self.marquee_position >= text_width:
marquee_unit = self.marquee_text + getattr(self, 'marquee_gap', " ")
if not marquee_unit.strip():
self.disable_marquee()
return
if self.marquee_position >= len(marquee_unit):
self.marquee_position = 0
looped_text = self.marquee_text * 2
looped_text = marquee_unit + marquee_unit
visible_text = ''
for char in looped_text[self.marquee_position:]:
next_text = visible_text + char
if metrics.horizontalAdvance(next_text) > content_width:
break
visible_text = next_text
chars_that_fit = metrics.horizontalAdvance(
looped_text[:self.text_width])
visible_text = looped_text[self.marquee_position:
self.marquee_position + chars_that_fit]
while metrics.horizontalAdvance(visible_text) < self.text_width:
visible_text += self.marquee_text
while metrics.horizontalAdvance(visible_text) > self.text_width:
visible_text = visible_text[:-1]
display_text = 'Status: ' + ' ' * \
(self.text_start_x - metrics.horizontalAdvance('Status: '))
display_text += visible_text
display_text = prefix + visible_text
self.status_label.setText(display_text)
self.marquee_position += max(1, int(self.scroll_speed / 7))
def set_scroll_speed(self, speed):
self.scroll_speed = speed

95
gui/v2/actions/operation_results.py Executable file
View file

@ -0,0 +1,95 @@
from core.models.Result import ResultError
def result_is_valid(result):
if hasattr(result, 'valid'):
return bool(result.valid)
if isinstance(result, dict):
return bool(result.get('valid'))
return False
def result_data(result):
if hasattr(result, 'data'):
return result.data
if isinstance(result, dict):
return result.get('data') or result.get('billing_code')
return None
def result_message(result, default='Operation failed.'):
if hasattr(result, 'message') and result.message:
return str(result.message)
if isinstance(result, dict):
return str(result.get('message') or result.get('error_code') or default)
return default
def result_error_value(result, default=ResultError.UNKNOWN.value):
error_type = None
if hasattr(result, 'error_type'):
error_type = result.error_type
elif isinstance(result, dict):
error_type = result.get('error_type') or result.get('error_code')
if error_type is None:
return default
if hasattr(error_type, 'value'):
return str(error_type.value)
return str(error_type)
def operation_failure_payload(operation, result=None, message=None, exception=None, context=None):
if exception is not None:
error_value = ResultError.UNKNOWN.value
detail = str(exception) or type(exception).__name__
else:
error_value = result_error_value(result)
detail = message or result_message(result)
title = _operation_title(operation, error_value)
return {
'operation': operation,
'title': title,
'message': detail,
'error_type': error_value,
'severity': _severity_for(error_value),
'actions': _actions_for(error_value),
'context': context or {},
}
def _operation_title(operation, error_value):
if error_value == ResultError.CONNECTION.value:
return 'Connection Problem'
if operation == 'use_ticket' and error_value == ResultError.SUBSCRIPTION.value:
return 'Ticket Expired'
if operation == 'use_ticket':
return 'Ticket Use Failed'
if operation == 'enable_profile':
return 'Profile Enable Failed'
if operation == 'disable_profile':
return 'Profile Disable Failed'
return 'Operation Failed'
def _severity_for(error_value):
if error_value in {
ResultError.CONNECTION.value,
ResultError.SUBSCRIPTION.value,
ResultError.MISSING_FILE.value,
ResultError.MISSING_DATA.value,
}:
return 'warning'
return 'error'
def _actions_for(error_value):
if error_value == ResultError.CONNECTION.value:
return [
{'key': 'retry', 'label': 'Try Again', 'role': 'primary'},
{'key': 'cancel', 'label': 'Cancel', 'role': 'secondary'},
]
return [
{'key': 'dismiss', 'label': 'OK', 'role': 'primary'},
]

2
gui/v2/ui/builders/top_section.py
View file

@ -26,5 +26,5 @@ def create_top_section(parent, css_path):
'marquee_timer': marquee_timer,
'text_start_x': 15,
'text_end_x': 420,
'text_width': 405,
'text_width': 500,
}

41
gui/v2/ui/pages/menu_page.py
View file

@ -29,6 +29,7 @@ from gui.v2.ui.pages.location_verification_page import LocationVerificationPage
from gui.v2.ui.styles.styles import SCROLLBAR_CYAN_QSS
from gui.v2.ui.popups.confirmation_popup import ConfirmationPopup
from gui.v2.ui.popups.endpoint_verification_popup import EndpointVerificationPopup
from gui.v2.ui.popups.operation_result_popup import OperationResultPopup
from gui.v2.ui.popups.ticket_data_loss_popup import TicketDataLossPopup
from gui.v2.workers.worker import Worker
from gui.v2.workers.worker_thread import WorkerThread
@ -1258,10 +1259,50 @@ class MenuPage(Page):
self.worker.update_signal.connect(self.update_gui_main_thread)
self.worker.change_page.connect(self.change_app_page)
self.worker.ticket_data_loss.connect(self.show_ticket_data_loss_popup)
self.worker.operation_failed.connect(self.handle_operation_failure)
thread = threading.Thread(target=self.worker.run)
thread.start()
def handle_operation_failure(self, payload):
if not isinstance(payload, dict):
payload = {
'title': 'Operation Failed',
'message': str(payload),
'actions': [{'key': 'dismiss', 'label': 'OK', 'role': 'primary'}],
'severity': 'error',
'context': {},
}
message = str(payload.get('message') or 'The operation could not be completed.')
self.update_status.update_status(message)
self.boton_just.setEnabled(True)
self.boton_just_session.setEnabled(True)
self.disconnect_button.setEnabled(True)
self.disconnect_system_wide_button.setEnabled(True)
self.popup = OperationResultPopup(
self,
title=payload.get('title', 'Operation Failed'),
message=message,
actions=payload.get('actions'),
severity=payload.get('severity', 'error'),
)
self.popup.action_selected.connect(
lambda action, current_payload=payload: self.handle_operation_popup_action(action, current_payload))
self.popup.show()
def handle_operation_popup_action(self, action, payload):
if action != 'retry':
return
context = payload.get('context') or {}
profile_data = context.get('profile_data')
if not isinstance(profile_data, dict) or 'id' not in profile_data:
self.update_status.update_status('Retry is unavailable for this operation.')
return
self.update_status.update_status('Retrying...')
self.enabling_profile(dict(profile_data))
def show_ticket_data_loss_popup(self, ticket_number, billing_code):
self.custom_window.navigator.navigate("menu")
self.update_status.update_status('Critical: invalid billing code from ticket.')

223
gui/v2/ui/popups/operation_result_popup.py Executable file
View file

@ -0,0 +1,223 @@
from PyQt6.QtCore import Qt, QTimer, pyqtSignal
from PyQt6.QtGui import QFont, QGuiApplication
from PyQt6.QtWidgets import (
QDialog,
QFrame,
QHBoxLayout,
QLabel,
QPushButton,
QScrollArea,
QVBoxLayout,
QWidget,
)
from gui.v2.ui.styles.styles import (
POPUP_BG_QSS,
POPUP_CANCEL_BUTTON_QSS,
)
class OperationResultPopup(QDialog):
action_selected = pyqtSignal(str)
def __init__(self, parent=None, title="", message="", actions=None, severity="error"):
super().__init__(parent)
self.parent_window = parent
self.title_text = title or "Operation Failed"
self.message = message or "The operation could not be completed."
self.actions = actions or [{'key': 'dismiss', 'label': 'OK', 'role': 'primary'}]
self.severity = severity
self._completed = False
self._use_parent_local_geometry = QGuiApplication.platformName().lower().startswith("wayland")
self.initUI()
def initUI(self):
self.setFixedSize(560, 300)
if self._use_parent_local_geometry:
if self.parent_window is not None:
self.setParent(self.parent_window)
self.setWindowFlags(Qt.WindowType.Widget)
else:
self.setWindowFlags(Qt.WindowType.Dialog | Qt.WindowType.FramelessWindowHint)
self.setAttribute(Qt.WidgetAttribute.WA_TranslucentBackground)
outer = QVBoxLayout(self)
outer.setContentsMargins(0, 0, 0, 0)
bg_widget = QWidget(self)
bg_widget.setStyleSheet(POPUP_BG_QSS)
outer.addWidget(bg_widget)
content_layout = QVBoxLayout(bg_widget)
content_layout.setContentsMargins(22, 14, 22, 18)
content_layout.setSpacing(12)
top_row = QHBoxLayout()
top_row.setContentsMargins(0, 0, 0, 0)
top_row.setSpacing(10)
title_label = QLabel(self.title_text)
title_label.setFont(QFont("Arial", 18, QFont.Weight.Bold))
title_label.setStyleSheet(f"color: {self._title_color()}; background: transparent; border: none;")
title_label.setAlignment(Qt.AlignmentFlag.AlignLeft | Qt.AlignmentFlag.AlignVCenter)
title_label.setMinimumWidth(0)
top_row.addWidget(title_label, 1)
close_button = QPushButton("X")
close_button.setFixedSize(36, 36)
close_button.setFont(QFont("Arial", 14, QFont.Weight.Bold))
close_button.setStyleSheet("""
QPushButton {
background-color: transparent;
color: #444444;
font-size: 18px;
font-weight: 900;
border: none;
}
QPushButton:hover {
color: #d62828;
}
""")
close_button.clicked.connect(lambda: self._choose('cancel'))
top_row.addWidget(close_button, 0, Qt.AlignmentFlag.AlignRight | Qt.AlignmentFlag.AlignTop)
content_layout.addLayout(top_row)
scroll_area = QScrollArea()
scroll_area.setWidgetResizable(True)
scroll_area.setFrameShape(QFrame.Shape.NoFrame)
scroll_area.setStyleSheet("background: transparent; border: none;")
content_layout.addWidget(scroll_area, 1)
scroll_content = QWidget()
scroll_content.setStyleSheet("background: transparent; border: none;")
scroll_layout = QVBoxLayout(scroll_content)
scroll_layout.setContentsMargins(0, 0, 0, 0)
message_label = QLabel(self.message)
message_label.setFont(QFont("Arial", 12))
message_label.setStyleSheet("color: #333333; background: transparent; border: none;")
message_label.setWordWrap(True)
message_label.setTextInteractionFlags(Qt.TextInteractionFlag.TextSelectableByMouse)
message_label.setAlignment(Qt.AlignmentFlag.AlignLeft | Qt.AlignmentFlag.AlignTop)
scroll_layout.addWidget(message_label)
scroll_layout.addStretch()
scroll_area.setWidget(scroll_content)
button_row = QHBoxLayout()
button_row.addStretch()
for action in self.actions:
button = QPushButton(action.get('label', 'OK'))
button.setFixedSize(max(110, min(180, 22 + len(action.get('label', 'OK')) * 8)), 42)
button.setFont(QFont("Arial", 11, QFont.Weight.Bold))
button.setCursor(Qt.CursorShape.PointingHandCursor)
button.setStyleSheet(self._button_style(action.get('role', 'primary')))
button.clicked.connect(lambda checked=False, key=action.get('key', 'dismiss'): self._choose(key))
button_row.addWidget(button)
content_layout.addLayout(button_row)
if not self._use_parent_local_geometry:
self.setWindowModality(Qt.WindowModality.ApplicationModal)
def _title_color(self):
if self.severity == 'warning':
return '#d97706'
return '#d62828'
def _button_style(self, role):
if role == 'secondary':
return POPUP_CANCEL_BUTTON_QSS
if self.severity == 'warning':
return """
QPushButton {
background-color: #f59e0b;
border: none;
color: white;
border-radius: 5px;
font-weight: bold;
}
QPushButton:hover {
background-color: #d97706;
}
"""
return """
QPushButton {
background-color: #d62828;
border: none;
color: white;
border-radius: 5px;
font-weight: bold;
}
QPushButton:hover {
background-color: #b91c1c;
}
"""
def _choose(self, action):
if self._completed:
return
self._completed = True
self.action_selected.emit(action)
self.accept()
def closeEvent(self, event):
if not self._completed:
self._completed = True
self.action_selected.emit('cancel')
event.accept()
def show(self):
self._center_on_parent()
super().show()
def showEvent(self, event):
super().showEvent(event)
self._center_on_parent()
QTimer.singleShot(0, self._center_on_parent)
def _center_on_parent(self):
parent = self.parent_window
if parent is None:
return
try:
if not hasattr(parent, 'mapToGlobal') or not hasattr(parent, 'rect'):
return
parent_local_rect = parent.rect()
if parent_local_rect.isEmpty():
return
my_size = self.size()
if my_size.isEmpty() or my_size.width() <= 0 or my_size.height() <= 0:
my_size = self.sizeHint()
if self._use_parent_local_geometry:
target_x = parent_local_rect.x() + (parent_local_rect.width() - my_size.width()) // 2
target_y = parent_local_rect.y() + (parent_local_rect.height() - my_size.height()) // 2
target_x = max(parent_local_rect.left(), min(target_x, parent_local_rect.right() - my_size.width() + 1))
target_y = max(parent_local_rect.top(), min(target_y, parent_local_rect.bottom() - my_size.height() + 1))
else:
parent_center = parent.mapToGlobal(parent_local_rect.center())
target_x = parent_center.x() - my_size.width() // 2
target_y = parent_center.y() - my_size.height() // 2
screen = None
if hasattr(parent, 'screen'):
try:
screen = parent.screen()
except Exception:
screen = None
if screen is not None:
avail = screen.availableGeometry()
target_x = max(avail.left(), min(target_x, avail.right() - my_size.width()))
target_y = max(avail.top(), min(target_y, avail.bottom() - my_size.height()))
self.setGeometry(target_x, target_y, my_size.width(), my_size.height())
if self._use_parent_local_geometry:
self.raise_()
self.setFocus(Qt.FocusReason.PopupFocusReason)
except Exception:
pass
def mousePressEvent(self, event):
self.oldPos = event.globalPosition().toPoint()
def mouseMoveEvent(self, event):
delta = event.globalPosition().toPoint() - self.oldPos
self.move(self.x() + delta.x(), self.y() + delta.y())
self.oldPos = event.globalPosition().toPoint()

134
gui/v2/workers/worker.py
View file

@ -10,7 +10,7 @@ from core.controllers.tickets.UseTicketController import (
)
from core.models.session.SessionProfile import SessionProfile
from core.models.system.SystemProfile import SystemProfile
from core.models.Result import Result, ResultError
from core.models.Result import ResultError
from core.errors.exceptions import SudoScript, MissingPreReqs, FirewallError
from core.Errors import (
CommandNotFoundError,
@ -25,6 +25,11 @@ from core.Errors import (
)
from gui.v2.actions.database_health import GuiStorageDatabaseError
from gui.v2.actions.operation_results import (
operation_failure_payload,
result_data,
result_is_valid,
)
from gui.v2.infrastructure.screen_size import get_max_screensize
from gui.v2.infrastructure.setup_observers import (
application_version_observer,
@ -38,6 +43,7 @@ class Worker(QObject):
update_signal = pyqtSignal(str, bool, int, int, str)
change_page = pyqtSignal(str, bool)
ticket_data_loss = pyqtSignal(str, str)
operation_failed = pyqtSignal(object)
def __init__(self, profile_data):
self.profile_data = profile_data
@ -82,18 +88,20 @@ class Worker(QObject):
self.profile_data['billing_code'] = ticket_billing_code
if 'billing_code' in self.profile_data:
subscription = SubscriptionController.get(
self.profile_data['billing_code'], connection_observer=connection_observer)
try:
subscription = SubscriptionController.get(
self.profile_data['billing_code'], connection_observer=connection_observer)
except Exception as e:
if self._consumed_ticket is not None:
self._emit_subscription_lookup_failure(exception=e)
return
subscription = None
if subscription is not None:
ProfileController.attach_subscription(
self.profile, subscription)
else:
if self._consumed_ticket is not None:
self._ticket_error_emitted = True
self.ticket_data_loss.emit(
self._consumed_ticket,
str(self.profile_data.get('billing_code', '')),
)
self._emit_subscription_lookup_failure()
return
self.change_page.emit('The billing code is invalid.', True)
return
@ -113,8 +121,11 @@ class Worker(QObject):
self.update_signal.emit(
"ENDPOINT_VERIFICATION_ERROR", False, self.profile_data['id'], None, None)
except (InvalidSubscriptionError, MissingSubscriptionError) as e:
self.change_page.emit(
f"Subscription missing or invalid for profile {self.profile_data['id']}", True)
if self._consumed_ticket is not None:
self._emit_subscription_lookup_failure(exception=e)
else:
self.change_page.emit(
f"Subscription missing or invalid for profile {self.profile_data['id']}", True)
except ProfileActivationError:
self.update_signal.emit(
"The profile could not be enabled", False, None, None, None)
@ -196,11 +207,18 @@ class Worker(QObject):
try:
print("using a random ticket from GUI...")
which_ticket, error_msg = do_we_use_a_random_ticket(ticket_observer)
except Exception:
except Exception as e:
self._emit_ticket_failure(None, exception=e)
return None
if error_msg:
self._ticket_error_emitted = True
self.change_page.emit(f'Ticket use failed: {error_msg}', True)
self._emit_ticket_failure(
None,
result={
'valid': False,
'error_type': ResultError.TICKET,
'message': f'Ticket use failed: {error_msg}',
},
)
return None
if which_ticket is None or which_ticket == 'error':
return None
@ -211,16 +229,68 @@ class Worker(QObject):
location_id = getattr(location, 'id', None)
if location_id is None:
return None
location_id = str(location_id).strip()
if not location_id:
if isinstance(location_id, str):
location_id = location_id.strip()
if location_id == '':
return None
return location_id
try:
return int(location_id)
except (TypeError, ValueError):
return None
def _retry_profile_data(self, which_ticket=None):
profile_data = dict(self.profile_data)
profile_data.pop('billing_code', None)
if which_ticket is not None:
profile_data['use_ticket'] = which_ticket
return profile_data
def _emit_ticket_failure(self, which_ticket, result=None, message=None, exception=None):
self._ticket_error_emitted = True
context = {
'profile_data': self._retry_profile_data(which_ticket),
}
if which_ticket is not None:
context['ticket'] = str(which_ticket)
self.operation_failed.emit(
operation_failure_payload(
operation='use_ticket',
result=result,
message=message,
exception=exception,
context=context,
)
)
def _emit_subscription_lookup_failure(self, exception=None):
message = (
"Ticket was accepted, but the subscription details could not be "
"retrieved. Check your connection and try again."
)
if exception is not None:
error_text = str(exception)
if error_text:
message = f"{message} {error_text}"
self._emit_ticket_failure(
self._consumed_ticket,
result={
'valid': False,
'error_type': ResultError.CONNECTION,
'message': message,
},
)
def _consume_ticket(self, which_ticket):
which_location = self._ticket_location_id()
if which_location is None:
self._ticket_error_emitted = True
self.change_page.emit('Could not determine profile location for ticket use.', True)
self._emit_ticket_failure(
which_ticket,
result={
'valid': False,
'error_type': ResultError.MISSING_DATA,
'message': 'Could not determine profile location for ticket use.',
},
)
return None
try:
@ -232,25 +302,25 @@ class Worker(QObject):
profile=self.profile
)
except Exception as e:
self._ticket_error_emitted = True
self.change_page.emit(f'Ticket use failed: {e}', True)
self._emit_ticket_failure(which_ticket, exception=e)
return None
if not isinstance(outcome, dict):
self._ticket_error_emitted = True
self.change_page.emit('Ticket use failed: invalid_response', True)
return None
billing_code = outcome.get('billing_code')
if outcome.get('valid') and billing_code:
self._consumed_ticket = str(which_ticket)
return billing_code
if billing_code:
if result_is_valid(outcome):
billing_code = result_data(outcome)
if not billing_code:
self._emit_ticket_failure(
which_ticket,
result={
'valid': False,
'error_type': ResultError.INVALID_API_REPLY,
'message': 'Ticket use succeeded but no billing code was returned.',
},
)
return None
self._consumed_ticket = str(which_ticket)
return billing_code
self._ticket_error_emitted = True
self.change_page.emit(f'Ticket use failed: {outcome.get("message", "failed")}', True)
self._emit_ticket_failure(which_ticket, result=outcome)
return None
def handle_profile_status(self, profile, is_enabled):